Privacy - Almost Eden
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    What Almost Eden does with your Personal Information?

     

  • Federal law requires us to tell you how we collect, use, share, and protect your personal information. Federal law also limits how we can use your personal information. Protecting the privacy and security of consumers' personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline.

 

  • We collect and use only the minimum amount of personal information necessary to securely process your credit card transactions and deliver our products and services to you.

 

  • All credit card transactions and customer account information is transmitted to and from our website using 256 bit encrypted Secure Socket Layer (SSL) technology ( Digicert is our current SSL provider).  We do not store credit card information in our database. Once you have submitted your order for payment, the credit card information is submitted directly to the credit card processing company's processing center. We currently use the services of Authorize.net to securely process credit card information. We also now accept Paypal.

 

  • When you contact us to help you with a question or problem, any personal information you provide is voluntary. We will use this information only to respond to questions or comments about our products or services. In most cases, we collect limited information, such as name, address, telephone number, or email address. We DO NOT share your information with any third party groups.

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    What Information Do We Collect?

     

  • If you choose to purchase products or services from us, you will need to provide us with personal information for us to process orders and authorization to obtain information from various credit services.  For example, you may need to provide the following information:

 

  • Name

  • Billing address

  • Mailing address

  • Email address

  • Credit card number, expiration date, and CVN code (the three digit code found on the back of most Credit Cards)

  • Ship To Phone Number and Ship To Email address for gift orders

  • In addition, if you choose to correspond further with us through email, we may retain the content of your email messages  together with your email address and our responses. This information is also kept in a secure location within our system.

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    When Do We Collect Personal Information?

     

    When you contact us...

     

  •  to provide feedback about our products or services.

  •  to place an order or to access information about an order you have placed.

  •  to log in to our website and utilize the facilities and services located therein.

  •  to file a complaint or seek help for possible consumer fraud or identity theft.

  •  to file a public comment or participate in a workshop, blog, etc...

    When we contact you...

     

  • to provide information to you in reference to an order or other request you have placed with our company.

  • to ask if you will participate in a customer survey.

  • if you have chosen to join our mailing list we may periodically send out notifications of upcoming events or other information about and originating from within our company. You can join our mailing list by clicking the 'My Account' link at the top right of this web page.

    When we contact others...

     

  • to collect information about possible fraud or other attacks, apparent or otherwise, upon our company, website, customers, or affiliates.

     

     

    How Do We Use the Information That You Provide to Us?

     

    Providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services, and special offers we think you will find valuable. You can notify us of your desire not to receive these offers by clicking on the 'Unsubscribe' link when you receive such an offer or by sending us an email request at sales@almostedenplants.com .

     

     

    How Do We Secure Transactions?

     

    All credit card transactions and customer account information is transmitted to and from our website using 256 bit encrypted Secure Socket Layer (SSL) technology (Digicert is our current SSL provider).  We do not store credit card information in our database. Once you have submitted your order for payment, the credit card information is submitted directly to the credit card processing company's processing center. We currently use the services of Authorize.net to securely process credit card information.

    When you contact us to help you with a question or problem, any personal information you provide is voluntary. We will use this information only to respond to questions or comments about our products or services. In most cases, we collect limited information, such as name, address, telephone number, or email address. We DO NOT share your information with any third party groups.

     

     

    What About Other Web Sites Linked to Our Web Site?

     

    We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Please review the Privacy Policy of the linked Web site for further information.

     

    If you have any further questions or comments regarding our Privacy Policy please feel free to Contact Us:

     

     Phone Service Hours

    Monday - Saturday

    9am - 7pm CST

    (337) 375-2114

     

Almost Eden, LLC. reserves the right to make changes to this policy. This page was last updated 1/15/2018  

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