Our Terms & Conditions
Welcome to Almost Eden, the Source for Beautiful,
Unusual, Exotic, and Native Plants.
By placing an order with us or using this website you are agreeing to comply
with and be bound by the following terms and conditions of use, which
together with our
relationship with you in relationship to this website.
Prohibited Uses: You are not permitted to use this website other than for private and non-commercial purposes. The use of any automated system or software to extract data from this website, including scraper bots, is expressly prohibited. Almost Eden, LLC. reserves the right to take such action as it deems necessary to enforce this prohibition, including legal action, without prior formal notice.
The products listed on this website are live plants
and the availability of stock, plant prices, and or any information
contained within this website is subject to change without notice.
Usage of pictures is available upon
Unauthorized use of this website may give rise to a
claim for damages and/or be a criminal offence.
Almost Eden does not sell or otherwise release our
You may not create a link to this website from
another commercial website or document without Almost Eden's prior
Certain plants on Almost Eden's website may be
patented and are denoted as such by either a patent number
(PP12345) or other code (PPAF) following the scientific name. These
plants are under plant patent protections and are not to be
asexually propagated without the appropriate permissions from the
Certain other plants on Almost Eden's website may be trademarked and this is denoted using one of the following symbols ®, ©, or ™ in the plant or product name or botanical name. These plants are also under varietal protection and may not be offered for sale or marketed without the appropriate consent from the trademark owner.
Almost Eden is under contract for some, if not all, of these patented and trademarked plants or products. Use of this information to resale these items purchased from Almost Eden could make anyone who does so liable for civil and criminal actions.These products are meant for retail sale only by authorized vendors, like Almost Eden, LLC., and the trademark and patent holders of these products.
Your use of this website and any dispute arising out
of such use of this website is subject to the laws of the State of
Louisiana and The United States of America.
Due to a recent massive retail arbitrage case, which we feel is exceptionally unfair to the gardeners and plant people who are being scammed as well as the affected nurseries and plant companies, we no longer ship gift orders that originate from outside of the US without prior approval from one of our staff. Providing a false return address is illegal as well. Feel free to contact us with any questions about this policy.
is important to us. The crew here at Almost Eden works diligently to
ensure that your plants will have arrived to you in a timely manner and
according to your requested shipment date in a condition that is healthy
and are normally large enough to begin begin flowering in their first
We do guarantee that:
your plants will arrive healthy and in a condition which will give them
the opportunity to grow and perform as we would expect them to under
normal satisfactory growing conditions. If you find a problem with your
shipment please notify us within 48 hours of receiving your order. If
we find it appropriate, we will replace your damaged plants, credit your
account, or provide the appropriate refund pertaining to the order in
question. We will, at most, only replace, credit, or refund the original
purchase price of the product in question.
If you are
not completely satisfied with your order please contact us within ten
days of receipt of your order and we will do our best to work with you
in order to remedy the situation.
We do not guarantee plants
that are damaged or are in poor condition due to:
inappropriate extremes in temperature, light, wind, salts, chemicals, or
other conditions that are detrimental to the general health and well
being of the plant(s) once you have received it(them). We feel that it
is as much the customer's responsibility to provide the appropriate care
for the plants that they have purchased as it is our responsibility to
provide quality products and prompt and convenient service. If the
plants that you are purchasing are cold sensitive, we feel that it is
the customer's responsibility to take this into consideration when
placing the order. We normally try to ship orders as promptly as
possible, once an order has been placed and approved. We ship on
Mondays, and on Tuesdays occasionally, the weekly orders are cutoff at
midnight on the Friday before unless otherwise specified. In other
words, so long as you place your order by Friday at midnight we will
ship it out the following Monday under typical circumstances and
foregoing postal holidays or other unforeseen circumstances. If at
anytime prior to the package being shipped you decide for us to hold
your order for a later ship date due to unexpected conditions please
feel free to contact us.
have remained in their packages beyond a reasonable amount of time after
having been delivered to the address that the customer has specified
(P.O. boxes included) when placing the order. Once the package has been
transferred from Almost Eden to the USPS it CANNOT be reliably
redirected, if at all. Living and growing plants become perishable items
once they enter their packages and can only reasonably be expected to
tolerate the varied temperature conditions and darkness that they may
experience on their journey for a limited amount of time. Within 24
hours of an order having been shipped Almost Eden will notify you of its
shipment via the email address that you supplied when the order was
originally placed. If you feel that your package may need special
instructions given to the Postman/Postwoman please let us know and we
will be happy to include them on the outside of your package.
If you have any further questions or comments regarding
Almost Eden's Terms & Conditions please feel free to
Phone Service Hours
9am - 7pm CST
Almost Eden, LLC.
reserves the right to make changes to these policies. This page was last updated on 1/15/2018